A unit of the Office of Information Technology @ NCSU
  
 

Contact Communication Technologies

General - Administrative - Student Services - Networking - Directories - Operators - Telephony - Engineering - Wireless - Website - Disability Access

General Contact Information

Contact: Telephone:
General Information 919-515-7099

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Administrative

Contact:   E-Mail: Telephone:
Greg Sparks Director of Communication Technologies greg_sparks@ncsu.edu 919-515-0105

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Student Services

Contact: Information:
By Telephone 919-515-7099 - Option 1
In Person Visit our office 8:00a.m.-5:00p.m., M-F in the West Dunn Building at the corner of Dan Allen Drive and Thurman Drive (next to the railroad bridge).
By E-mail student_telecommunications@ncsu.edu
By Mail Communication Technologies Box 7217 Raleigh, NC 27695
By IM Instant Message a member of ComTech Student Services with a telecommunications issue with AOL Instant Messenger at NCSUCmTch. We can be reached between 8:30a.m. and 4:30p.m. M-F.(If you don't have an AOL Instant Messenger account, go to http://aim.com to get a screen name and a client.)
ResNet Visit the ResNet web site
Suggestions We'd like to hear your input.  Tell us what you do or don't like and suggest some changes. Fill out the on-line forms for cable comments or phone comments. (Please don't use these forms to report service problems. Instead, call 919-515-7099, option 1.)

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Networking (NOC)

Contact: Information:
ResNet (Residential Networking -- student residence halls) Visit the ResNet web site
Online Visit the Network Operations Center web site
By Telephone 919-513-9675
By E-mail support@ncstate.net
Academic Campus Departments Contact your LAN Administrator.

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Directories

Contact: Online E-Mail: Telephone:
Pat Gaddy Directories Section pat_gaddy@ncsu.edu 919-515-7985

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Operators

Contact: Information:
Schedule conference calls or meet-me calls For information about conference calls and meet-me calls, read the description of operator services.
Campus Operator Call the campus operator by pressing 0 if on campus or dialing 919-515-2011 if off-campus.

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Telephony for Departments

Contact: Information:
Questions about telephone service/voice mail Visit the telephony section or call 515-7099, option 3.
Questions about telephone bills Call 515-7099, option 2.
Moving, adding, or changing telephone services
  • Call 515-7099, option 3
  • Visit the telephony section of our site for information on our services
  • If you already know what you want, fill out the on-line form
Requesting a repair
  • For telephone problems, check these hints first
  • Call 515-7099, option 5

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Engineering: Physical Infrastructure and Wiring

Contact: Online E-Mail: Telephone:
Ed Rogers Engineering Section ed_rogers@ncsu.edu 919-515-4073

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Wireless

Contact: Information:
Network Operations Center 919-513-9675
Help Desk 919-515-HELP (4357)

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Communication Technologies Website

Contact: E-Mail: Telephone:
Mariela Montero mariela_montero@ncsu.edu 919-513-2387

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Disability Access

Contact: E-Mail: Telephone:
Marc Cloutier marc_cloutier@ncsu.edu 919-513-7516

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