Rate Information and Billing Policies

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Rate Information
Local Phone Service - Cable TV - ResNet Rates - Wolf Village Rates
Local Phone Package
BELOW ARE THE PUBLISHED RATES FOR FALL, 2008.
Local service package rates are $67 per-room, per-semester. The package includes the following:
- Dial Tone
- Triangle-Wide Calling (Raleigh, Durham, Cary, Chapel Hill, and surrounding areas)
- Voice Mail
- Call waiting
- Call Return
- Three-way calling
- Caller ID
Each phone line is $67 and comes with all of the phone features listed above. Multiple phone lines can be added to a single room at the rate of $67 per-line. Service charges are only split between roommates if both roommates sign up for the service. If only one roommate applies for the service, that roommate will be billed the full amount for the service.
Note: Dial tone activations take one week to process.
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Cable Television
$192.50/semester per room.
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Wolf Village Rates
Cable
The living room cable outlet is active in each apartment. The cost of the outlet ($192.50/semester) is divided by the four students living in the apartment ($48.13 each) and is automatically billed to the student's Cashier's Office account at the beginning of the semester. Additional inactive outlets are located in each individual bedroom. Students can register for service in their bedrooms by going to our (website). The cost for the individual cable service is $95.00 per semester. Cable documentation and instructions will be provided to the students upon check-in.
Telephone
The Office of Information Technology offers an optional comprehensive telephone package that includes local phone service, voice mail, call waiting, call return, caller ID and three-way calling. The $67 per-semester cost is based on a per-line charge and is split between all roommates who sign up for the service. Service cannot be cancelled during the semester. Students registering for phone service for the Fall semester will automatically receive service in the Spring unless they cancel the service prior to the start of the Spring semester. At Wolf Village, students can order a phone line for their bedroom and have it split to ring in the common living area as well.
A Note About Billing
Cable television and telephone services are optional services. Our service charges are only billed to the student who signs up for the service. The charges are split only if multiple students sign up for service(s). The charges are split equally only if the roommates sign up for service before the start of the semester or on the same day. A cutoff date of one month after the first day of classes is in place and, after that day, a student can not cancel his/her service for the remainder of the semester.
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Billing Policies
Services are based on a per-room charge.
Billing for all services will appear each semester on the University Cashier's Office bill.
DOUBLE OCCUPANCY ROOM
- If both roommates apply for the service, the per room cost is divided and billed equally provided they apply for service at the same time.
- If only one roommate applies for the service, that person will be billed the full amount.
- Students will be billed the full amount.
