Rate Information and Billing Policies

Skip to Rate Information - Skip to Billing Policies - Student Billing Disputes
Rate Information
Local Phone Service - Cable TV - ResNet Rates - Wolf Village Rates
Local Phone Package
BELOW ARE THE PUBLISHED RATES FOR ACADEMIC-YEAR 2009-2010.
Local service package rates are $67 per-room, per-semester. The package includes the following:
- Dial Tone
- Triangle-Wide Calling (Raleigh, Durham, Cary, Chapel Hill, and surrounding areas)
- Voice Mail
- Call waiting
- Call Return
- Three-way calling
- Caller ID
Each phone line is $67 and comes with all of the phone features listed above. Multiple phone lines can be added to a single room at the rate of $67 per-line.
Note: Dial tone activations take one week to process. Please note our billing policies below.
(Back to Top)
Cable Television
$192.50/semester per room.
Please note our billing policies below.
(Back to Top)
Wolf Village Rates
Cable
The living room cable outlet is active in each apartment. The cost of the outlet ($192.50/semester) is divided by the four students living in the apartment ($48.13 each) and is automatically billed to the student's Cashier's Office account at the beginning of the semester. Additional inactive outlets are located in each individual bedroom. Students can register for service in their bedrooms by going to our (website). The cost for the individual cable service is $95.00 per semester. Cable documentation and instructions will be provided to the students upon check-in.
Telephone
The Office of Information Technology offers an optional comprehensive telephone package that includes local phone service, voice mail, call waiting, call return, caller ID and three-way calling. The $67 per-semester cost is based on a per-line charge and is assigned to the first roommate that signs up for service. Students registering for phone service for the Fall semester will automatically receive service in the Spring unless they cancel the service prior to the start of the Spring semester. At Wolf Village, students can order a phone line for their bedroom and have it split to ring in the common living area as well.
A Note About Billing
Cable television and telephone services are optional services. Our service charges are only assigned to the first roommate that signs up for the service and are calculated based on the day that the student signs up for the service. Students may sign up or cancel service throughout the course of the semester, however, a minimum charge of 30 days' worth of service will be billed to the student's account for each sign up.
(Back to Top)
Billing Policies
Services are based on a per-room charge.
Billing for all services will appear each semester on the University Cashier's Office bill.
- Cable and telephone services are optional services.
- Cable: $192.50/semester; Phone: $67.00/semester.
- Charges are billed to the first roommate that signs up for the service.
- Students may sign up for or cancel service at any point during the semester. A minimum charge of 30 days' worth of service will billed to the student's account for each sign up.
