Telephone Services for Campus Departments
An order must be sent to Communication Technologies for services wanted. Click here for order information for services listed below:
Types of Telephone Lines and Sets
Analog Line -- This line type is used with the following single line phone sets, fax machines, PC modems, terminals for the deaf, fire alarm, and other emergency lines.
| Single Line Telephone Set | Price |
| Panasonic Speaker Phone | |
| Nortel M9316 Speaker Phone with Display |
Digital Line -- This line type is with multi-line telephones most commonly used in departmental answering positions, high call volume areas, and other locations.
| Meridian Telephone Set | Price |
| M5008 | |
| M5208 Phone with Display | |
| M5316 Speaker Phone with Display | |
| M522 Add-On Module |
For additional information on telephone and accessories, visit the Phones and Accessories section.
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Telephone Line Features
Analog -- Standard features that come with an analog line.
| Feature | Description |
| Call Forwarding | Allows you to forward all calls to any telephone number on-campus or off-campus.
To Activate: Listen for dial tone- dial 10# - listen for special tone - dial the target number - wait for confirmation tone-hang up.
To Cancel: Listen for dial tone- dial 11# - listen for confirmation tone - hang up.
Call Pick Up: Allows you to pick up a call within a group of members. Available upon request. Press 18# to answer the call. Not available unless work request is submitted. Note: While your phone is forwarding you may receive a splash ring as a reminder that the feature is activated. |
| Conf/3-Way Calling | (Three way calling/consultation/transfer) Allows a telephone user to add another call to an existing conversation. Also allows you to hold an existing call to consult with another called party and then return to the original conversation. May transfer an existing call to another individual or telephone number. |
| Last Number Redial | Allow the user to redial or call the last number dialed. |
| Speed Call Short | Allows you to program and call a list of 10 frequently called telephone numbers by using * and a 1 digit code instead of having to dial the complete number. |
| Call Hold | Allows a caller to be placed on hold temporarily. |
| Call Park | Allows you to place a call in a special hold state. The call may then be retrieved from any NC State telephone number. |
Additional features that are offered
| Feature | Description |
| Call Pick Up | Allows you to answer other telephones that are in the same call pick up group. |
| Conference | Allows you to place conference calls with up to 30 people. |
| Call Forward Busy | Allows callers on a busy telephone number be automatically forwarded to another campus telephone number or voice mail. |
| Call Forward Don't Answer | Allows automatic routing of incoming calls not answered within the specified number of rings to be forwarded to another campus telephone number or voice mail. |
| Call Forward Don't Answer Variable Timing | Allows a call to be forwarded on a don't answer within a predetermined number of rings. The predetermined rings can be from 2 rings to 10 rings. |
| Speed Call Long | Allows you to program and call a list of 30, 50, or 70 frequently called telephone numbers by using * and a 2 digit code instead of having to dial the complete telphone number. |
| Busy Lamp Field | (Can only be used with a Meridian) This will show you if a person is on their telephone and also allows easy transfer. |
| Auto Dial | Allows you to program and call a frequently called number. |
| Intercom | (Can only be used with a Meridian) Allows intercom capabilities within your office. |
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Authorization Codes
An authorization code is an eight digit code entered at the time a long distance call is placed from a campus telephone that is restricted. The authorization code identifies the appropriate account code to be charged and can be used from any 515 or 513 telephone number that has been restricted.
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- Domestic - A domestic calling card is used for calls within the United States. The rate is $.11 per minute.
- International - An international calling card is used for making international calls. Rates for these calls are based on mileage.
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800 Service (INBOUND)
- 800 Service is $.17 per minute.
- An order must be sent to the Communication Technologies office to receive service.
Training
Training is available upon request for any services we offer. Call us at 515-7099 or e-mail us at: customer_service@ncsu.edu.
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Wireless LAN Networks
NC State public wireless LAN networks are designed, installed, and maintained by ComTech for use by NC State faculty, staff, and students who have vailid University computing accounts. ComTech installs Wireless Access Points on a time and material basis. Material pricing listed below is for estimating purposes only and is subject to change.
| Material | Price |
| 802.11 g Access Point | |
| Dipole Antenna (2 each) | |
| Power Injector |
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