Rates & Billing Questions for Department Telephone Services
Rate Information
Please contact customer service at 5-7099, option 3 for additional information on services or features not listed below.
Local Phone Service - AT&T Long Distance - BellSouth Data Circuits - Calling Cards - 1-800 ServiceThe local phone service rate is $34 per month for a digital or analog line. This rate covers the BellSouth rates charged to Communication Technologies and recovers a portion of our office's operating costs associated with providing this service.
Long distance rates are $.035 per minute. International calls are based on the established tariff rates tables.
The cost of data circuits varies depending on the type of curcuit. Please call for additional information.
Calling cards are provided by the state contracted vendor. The rate for calling card calls is $.11 per minute. International calls are based on the established tariff rates.
Toll free 1-800 lines are available at the rate of $.07 per minute. International calls are based on the established tariff rates.
Billing Questions
Billing questions can be addressed by contacting the ComTech Billing Specialist at 5-7099, option 2.
If you have an administrative billing dispute, you can fill out a form at http://comtech.ncsu.edu/service/disputes/admin_dispute.php
General Questions About Telephone Service
If you have a question about your telephone service, please call 5-7099, option 3 or e-mail us at customer_service@ncsu.edu