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ComTech > Wireless > FAQ's > Private Wireless Network

Frequently Asked Questions

Basic FAQ - Private Wireless Network - Instructional Hot Spot - Guest Wireless

Private Wireless Network

Can departments install APs and connect them to the campus wired network?

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Should departments install Cisco APs for private wireless networks?

  • Departments are strongly encouraged to do so.
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How does a department purchase a Cisco AP for a private wireless network?

  • They should submit a work order to ComTech for a private network AP purchase via the On-Line order form located at http://comtech.ncsu.edu.
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Can a department get help configuring its private Cisco AP?

  • For assistance please contact the Network Operations Center at 513-9675 or via email at support@ncstate.net.
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Who is responsible for troubleshooting/software upgrades/repair/replacement of Cisco APs installed in private wireless networks?

  • It is the responsibility of the department purchasing the private AP to do troubleshooting and maintenance.
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Does installation of a private wireless network AP require new telecom outlet installation (high/inaccessible) or can the AP be plugged into an existing telecom outlet?

  • It is up to the department to decide if they would like to pay for a new telecom outlet.
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Are locks required?

  • No, but it is encouraged.
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Can APs be installed in BDF/IDF's?

  • No, ComTech does not allow non-ComTech supported equipment to be installed in Telecom closets.
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How are Cisco APs installed in private wireless networks going to get power?

  • It is up to the department to provide local power to their private AP.
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Will private wireless network APs be turned off if installation of a new ComTech wireless hotspot requires it (due to interference)?

How will that happen?

  • Please see the proposed airspace rules found at http://wireless.ncsu.edu/Proposed.htm.
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Can the ComTech recommended APs installed by a department be re-used in the Wireless Nomad Project as a project "credit"?

  • Yes.
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