A unit of the Office of Information Technology @ NCSU

Operator Services

Station Controlled Conference

Allows an individual user to establish a conference call with up to 9 additional parties. The conference can be set up without going through an attendant or special operator. The user adds on parties as needed to build the conference.

Your telephone number must have the conference feature programmed on the line. Call Customer service at 5-7099 option #3 for instructions on how to set up, add callers, and control the conference call.

Operator Assisted Conference Call

On the day and time of the scheduled conference call, the campus operator will call the initiator of the conference call to inform them that the call is commencing. The operator will then proceed to contact and add attendees to the call from a list provided by the initiator.

To schedule a conference call, the initiator must provide 24 hours notice of the day and time that the call will take place and a list of names and phone numbers of the participants. In this type of conference calling, the initiator is paying for all long distance charges and must provide a valid Long Distance Authorization Code for the operator to use when placing the calls.

Contact the campus operator at 515-2011 for more details.

Meet-Me Conference

Up to 30 participants may conference by telephone via this capability. To establish a call, you must obtain a conference telephone number and time from the campus operator. When all participants call the assigned number at the designated time, they will join other callers already on the line. At least one of the participants must be located on campus, and a campus line must be the first to call into the conference number and “control” the conference. The first person that calls the conference number will hear continuous ringing until the next person calls into the conference number. When all parties are present, the call may be “locked” to keep other callers out, by depressing the receiver button (switch hook), “flash/tap”, or “transfer” button. In this type of conference calling, each caller is paying his/her own share of the call, as if dialing into the University to talk with an individual.